Privacy Policy

Caprock Capital Group Inc. (“Caprock”, “we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

1. Information We Collect

  • Full name, address, email, and phone number
  • Date of birth, SIN, driver’s licence number
  • Employment and income details
  • Credit and banking information
  • Consent forms and application data

2. How We Use Your Information

  • To evaluate and process your auto loan application
  • Submit your application to lender partners
  • Communicate regarding your application status
  • Comply with legal and regulatory obligations

3. Consent

By submitting an application to Caprock Capital Group, you consent to the collection, use, and disclosure of your information as outlined. You may withdraw consent at any time, subject to legal and contractual restrictions.

4. Disclosure of Information

  • Lenders and financial institutions for financing purposes
  • Service providers assisting with secure data handling
  • Regulatory authorities if required by law

5. Data Storage and Protection

All client data is stored securely with access limited to authorized personnel. Records are retained for a minimum of two years, then securely destroyed when no longer required.

6. Your Rights

You have the right to access your personal information, request corrections, and withdraw consent. To exercise these rights, please contact us at [email protected].

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website. Continued use of our services indicates acceptance of the revised terms.

8. Contact Us

Caprock Capital Group Inc.
[email protected]